Frequently Asked Questions
What is the iRobot Trade-In Program?
The iRobot Trade-In Program allows you to trade your robot in and receive credit to use towards a future irobot.com purchase. You can use your credits towards certain products sold on www.irobot.com.
How does it work?
You’ll fill out a short form to initiate the trade-in process and request a return box for your robot. iRobot will then confirm the model received matches the model you entered on the form. Once this process is complete, you will receive a voucher with a trade-in credit.
If I trade my robot in, what kind of credit will I get?
Trade-in credit is based on the model you are trading in. See above to reference the credit breakdown. Credit is applied as a one-time "Coupon Code" in your checkout cart and is valid for certain products on www.irobot.com.
How do I redeem my credits? And, do my credits expire?
To apply your credit, input the voucher code you receive via email into the "Coupon Code" field in your cart at checkout. Your voucher will expire. See below for details. ¹