Enjoy peace of mind with Protect
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Extended Coverage
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60 day money back guarantee
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On-Demand Support
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Robot & Battery Replacement
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Free shipping & returns on all robots
Dependable clean. Protection to match.¹
✓ Extended Mechanical & Electrical Coverage: After your manufacturer’s warranty ends, coverage continues for mechanical and electrical failures resulting from defects in materials, workmanship, or power surges.
✓ Battery Coverage: If your battery no longer holds a charge according to the manufacturer’s guidelines, we'll replace it.
✓ Free shipping: Enjoy complimentary shipping to and from your home for covered repairs or replacements.
✓ No Deductibles or Hidden Fees: Get the protection you need without worrying about out-of-pocket repair costs.
✓ Easy Claim Process: Visit our Support Center and choose the contact method that works best for you. Our team will guide you through every step of the claim and service process.
Keep your robot running at its best—with coverage designed to give you confidence long after your manufacturer's warranty ends.¹
How to buy the iRobot Protect Plan
Adding extra protection for your robot is easy.
Already own a robot? Check your Eligibility
Existing robot owners can check their eligibility for Protect coverage and, if eligible, purchase a plan to extend their protection. See if your robot qualifies for extended coverage, accidental damage protection, and added peace of mind.
Protect your robot today and enjoy confidence long after your manufacturer's warranty ends.¹
Protect+ FAQs
What is the Protect Plan?
The Protect Plan helps keep your robot protected after your manufacturer's warranty expires. Available for eligible products that are still covered by their original manufacturer's warranty, Protect provides extended coverage that begins once the manufacturer's warranty ends and continues through the selected plan term. For complete coverage details, please review the Terms and Conditions for additional details.
What are the terms of the Protect Plan?
Eligible iRobot products include a limited one-year manufacturer's warranty. Once that warranty expires, Protect coverage begins and remains active for the term length you selected when purchasing the plan. For complete coverage details and limitations, please review the Terms and Conditions for full details.
How many claims can I make under the Protect Plan?
Each Protect Plan includes coverage for up to two robot replacements for qualifying events during the plan term. See the Terms and Conditions for eligibility requirements and coverage limitations.
Which products are eligible for a Protect Plan?
The Protect Plan is available for select robot models. Robot owners can check their robot eligibility here.
Is the Protect Plan available outside the United States?
At this time, Protect Plans are available only in the United States, the District of Columbia and Canada. Coverage is not currently available in U.S. territories. We continue to evaluate opportunities to expand coverage in the future.
How do I receive my Protect contract ID?
After purchasing a Protect Plan, you'll receive a confirmation email containing your contract ID, coverage dates, plan term, and product details. If you do not receive this email, please contact us.
How do I file a claim?
Filing a claim is simple. Visit our Support Center and choose the contact method that works best for you. Our team will guide you through every step of the claim and service process.
Can I cancel my Protect Plan?
Yes. Your Protect Plan can be canceled at any time. Please review the Terms and Conditions for complete cancellation and refund details.
Protect your robot. Protect your peace of mind.
With coverage that begins when your manufacturer's warranty ends, the Protect Plan helps keep your robot performing at its best long after your original coverage expires.¹
¹ Coverage exclusions apply. See terms and conditions for details.
iRobot Protect and Protect+ Plans are iRobot services, obligated by Extend, Inc.