Defense & Security Support & Service
If you are having an issue with your robot please fill out the support request form below. To view the status of a pre-existing request, please browse to the Support Requests page.
Please note: Home Robot customer support issues should be directed to iRobot Customer Care. Home Robot support inquiries received through this form may result in a delayed response.
Please enter your email address and support request ticket # in the form below to check on the status of your request.
Defense & Security Support
(PackBot, 310 SUGV, XM1216 SUGV, Warrior, FirstLook, Negotiator)
Phone: 781.430.3030, M-F 8a-8p EST
Kongsberg Underwater Technology, Inc.
Sales & General Inquiries