Product Availability

In-Stock Products

Most orders for In-Stock products begin the order process as soon as your online purchase is completed. Your In-Stock product will be shipped once the product is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any product until it is shipped to you.

For example, if you order an In-Stock product on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by end-of-day Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding bank holidays.

Expected shipment times appearing in your Shopping Basket specify when a product is expected to leave our warehouse, not when the product will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.

Backorder Products

Backorder products are products that are not yet currently in stock. You will be notified of the delivery status of your backorder product via email if you sign up for the notify me service.

Pre-Order Products

Pre-Order products are products that are available for purchase on our site in advance of the manufacturer's release date for sale to the general public. Pre-Order products are shipped directly to you once the approved release date arrives. You will be notified of the status of your Pre-Order product via email. You will not be charged for any product until it is shipped to you. Expected shipment time (for example, "Pre-Order only: shipping in 4 - 6 weeks") is indicated in your Shopping Basket.

Expected shipment times appearing in your Shopping Basket specify when a product is expected to leave our warehouse, not when the product will arrive at its final shipping destination.
After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.