Defense & Security Service & Support Form

If you are having an issue with your robot please fill out the support request form below. To view the status of a pre-existing request, please browse to the Support Requests page.

Please note: Home Robot customer support issues should be directed to iRobot Customer Care. Home Robot support inquiries received through this form may result in a delayed response.

Robot Details
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Contact Details
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Issue Details
Please provide as much information as possible so that we can best assist you. Also, include any relevant media (video or image) in the following approved file formats: .jpg, .png, .gif, .jpeg, .mov, .mpeg, .avi, .mp4
Verification
 
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